Last Updated: May 2026

At Einora Jewel, your privacy is as valuable as the jewellery you choose. This Privacy Policy explains how we collect, use, disclose, protect, and manage your personal information when you visit our website, browse our collections, or purchase our gold and sterling silver jewellery.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Introduction

Einora Jewel (“Einora”, “we”, “our”, or “us”) is committed to protecting your personal information and providing a safe, secure, and transparent shopping experience.

This Privacy Policy applies to all visitors, users, and customers who access or use our website and related services.

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable laws. Any updates will be posted on this page with the revised “Last Updated” date.

2. Information We Collect

When you use our website or services, we may collect the following categories of information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• PIN/ZIP Code
• Payment and Transaction Information
• Order History
• Customer Support Communications

Technical & Usage Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage and Browsing Activity
• Pages Visited
• Products Viewed
• Wishlist and Shopping Cart Activity
• Cookies and Analytics Data

Optional Information

You may voluntarily provide additional information such as:

• Birthday or Anniversary Dates
• Jewellery Preferences
• Product Reviews
• Feedback and Survey Responses

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Manage payments and transactions
• Provide customer support
• Personalize your shopping experience
• Recommend products based on your interests
• Send order confirmations, shipping updates, and service-related communications
• Inform you about new collections, exclusive launches, promotions, and special offers (where permitted)
• Improve our website, products, and services
• Prevent fraud, unauthorized transactions, and security threats
• Comply with legal and regulatory obligations

4. Payment Security

Your payment security is important to us.

Einora Jewel does not store your complete debit or credit card information on its servers.

All online payments are securely processed through trusted third-party payment gateways using industry-standard encryption and security protocols.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website functionality and performance
• Analyze visitor behavior
• Personalize your shopping experience
• Measure marketing campaign effectiveness
• Display relevant advertisements

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted service providers solely for legitimate business purposes, including:

• Payment Processing
• Shipping and Order Fulfillment
• Website Hosting and Maintenance
• Marketing and Analytics Services
• Customer Relationship Management (CRM)
• Customer Support Services

These partners are contractually required to maintain appropriate confidentiality and security standards.

We may also disclose your information if required by applicable law, court order, legal process, or governmental authority.

7. Data Security

We implement appropriate technical, administrative, and organizational measures to protect your personal information from:

• Unauthorized Access
• Data Loss
• Misuse
• Alteration
• Unauthorized Disclosure

While we strive to protect your information using commercially reasonable safeguards, no method of electronic transmission or online storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Update your personal details
• Withdraw consent (where applicable)
• Opt out of promotional communications
• Request deletion of your personal data, subject to legal and business record retention requirements

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

Einora Jewel is not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

10. Data Retention

We retain your personal information only for as long as necessary to:

• Process and fulfill your orders
• Provide customer support
• Maintain business and financial records
• Resolve disputes
• Comply with applicable legal, tax, and regulatory requirements

Once the retention period expires, your information will be securely deleted or anonymized where required.

11. Children’s Privacy

Our website and products are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor, we will take reasonable steps to delete such information promptly.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Einora Jewel

Website: www.einorajewel.com

Email: vk@einorajewel.com

Phone: +91 99718 22133

13. Consent

By accessing or using the Einora Jewel website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and processing of your personal information as described herein.