Einora Jewel offers a curated collection of Gold Jewellery, Sterling Silver Jewellery, Lab-Grown Diamond Jewellery, and elegant jewellery accessories designed for everyday wear and special occasions.

Yes. We are committed to offering genuine, high-quality jewellery. Product specifications, purity, and certifications (where applicable) are clearly mentioned on each product page.

Yes. Eligible products are accompanied by the relevant authenticity or quality certificates, where applicable.

Simply browse our collection, add your favourite products to the cart, proceed to checkout, provide your shipping details, and complete your payment using one of our secure payment methods.

We accept major Credit Cards, Debit Cards, UPI, Net Banking, Digital Wallets, and other secure online payment options available during checkout.

Absolutely. All payments are processed through trusted and secure payment gateways. Einora Jewel does not store your complete debit or credit card information.

Cash on Delivery (COD) may be available for selected locations and eligible products. Availability will be displayed during checkout.

Delivery timelines vary depending on product availability, customization requirements, and your delivery location. Estimated delivery dates are shown during checkout.

Yes. We deliver to most serviceable locations across India through reliable courier partners.

Once your order is shipped, you will receive a tracking number and courier details via email or SMS to monitor your shipment.

Yes. Orders may be cancelled before dispatch. Once an order has been shipped, cancellations are generally not possible and our Return & Exchange Policy will apply.

Eligible products can be returned within 15 days of delivery, provided they are unused, unworn, and returned with the original packaging, invoice, and certificates (if applicable).

Yes. Eligible jewellery may be exchanged within 7 days of delivery, subject to our Exchange Policy and product inspection.

Customized, engraved, personalized, made-to-order jewellery, coins, bullion products, and items damaged due to misuse are generally not eligible for return.

After the returned product passes our quality inspection, refunds are generally processed within 25–30 business days, depending on your bank or payment provider.

Please contact us within 48 hours of delivery with your order number and clear photographs or an unboxing video. Our team will investigate and arrange a replacement, exchange, or refund if applicable.

Store your jewellery in a dry place and avoid exposure to perfumes, cosmetics, chemicals, moisture, and direct sunlight. Clean it regularly with a soft cloth to maintain its shine.

Yes. We may offer jewellery cleaning, polishing, stone tightening, and repair assistance. Service charges may apply depending on the type of service required.

Yes. Our jewellery makes a perfect gift for birthdays, anniversaries, weddings, festivals, and other special occasions.

If you have any questions or require assistance, please contact us:
Email: contact@einorajewel.com
Phone: +91 99718 22133
Our customer support team will be happy to assist you.