Last Updated: May 2026

Welcome to Einora Jewel. These Terms & Conditions (“Terms”) govern your access to and use of www.einorajewel.com and the products and services offered through our website.

By accessing, browsing, or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using our website.

1. General

These Terms & Conditions apply to all visitors, users, and customers of the Einora Jewel website.

Throughout these Terms, the words “Einora”, “we”, “our”, and “us” refer to Einora Jewel.

By using this website, you confirm that:

• You are at least 18 years of age; or
• You are using the website under the supervision of a parent or legal guardian.

We reserve the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the revised Terms.

2. Products & Services

Einora Jewel offers a curated collection of:

• Gold Jewellery
• Sterling Silver Jewellery
• Lab-Grown Diamond Jewellery
• Jewellery Accessories

We make every effort to display products accurately. However:

• Product images are for illustrative purposes only.
• Actual product colours may vary due to screen settings and photography.
• As many products are handcrafted, slight variations in finish, texture, design, weight, or dimensions may occur.
• Product specifications and weights are approximate and may vary slightly.

These natural variations do not constitute manufacturing defects.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices are subject to change without prior notice due to fluctuations in:

• Gold and silver market prices
• Gemstone prices
• Manufacturing costs
• Government taxes and duties

Applicable taxes, shipping charges, and other fees, where applicable, will be displayed during checkout before payment confirmation.

4. Orders & Payments

By placing an order, you represent and warrant that all information provided is accurate, complete, and current.

Einora Jewel reserves the right to:

• Accept or reject any order
• Limit the quantity of products purchased
• Cancel orders due to pricing errors, payment issues, suspected fraud, stock unavailability, or other legitimate business reasons

Payments are processed through secure third-party payment gateways. Einora Jewel does not store your complete debit card, credit card, or banking credentials.

5. Shipping & Delivery

We strive to process and dispatch all orders within the estimated timelines displayed on our website.

Delivery schedules may vary depending on:

• Product availability
• Customization or made-to-order requests
• Delivery destination
• Courier partner operations
• Public holidays
• Weather conditions or other unforeseen circumstances

Einora Jewel shall not be liable for delays resulting from courier partners, natural disasters, government actions, strikes, or events beyond our reasonable control.

6. Returns, Exchanges & Cancellations

Returns, exchanges, and cancellations are governed by our Return, Refund & Exchange Policy.

Products eligible for return or exchange must:

• Be unused and unworn
• Be returned in their original packaging
• Include the original invoice, certificates, and product tags (where applicable)

Customized, engraved, personalized, or made-to-order jewellery is generally not eligible for return or exchange unless the product is received damaged or defective.

7. Product Care

To preserve the beauty and longevity of your jewellery:

• Avoid exposure to perfumes, cosmetics, chemicals, moisture, and harsh cleaning agents.
• Store jewellery in a clean, dry place when not in use.
• Follow the care instructions provided with your purchase.

Normal wear and tear, tarnishing, scratches, discoloration, or fading resulting from regular use are not considered manufacturing defects.

8. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product designs
• Images
• Videos
• Graphics
• Text
• Icons
• Branding elements
• Website design

is the exclusive intellectual property of Einora Jewel and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or used for commercial purposes without prior written permission from Einora Jewel.

9. User Conduct

While using this website, you agree not to:

• Use the website for any unlawful or fraudulent purpose
• Attempt unauthorized access to our systems or servers
• Introduce viruses, malware, or other harmful software
• Copy, misuse, or exploit website content without authorization
• Interfere with the operation or security of the website

Violation of these Terms may result in suspension or termination of access and legal action where appropriate.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Einora Jewel shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, business opportunities, or data
• Technical interruptions or website downtime
• Delivery delays beyond our reasonable control

In any event, our maximum liability shall not exceed the total amount paid by the customer for the product giving rise to the claim.

11. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the practices described in our Privacy Policy.

12. Third-Party Links

Our website may include links to third-party websites, payment providers, or social media platforms.

These external websites operate independently of Einora Jewel, and we are not responsible for their content, privacy practices, or services. Access to such websites is at your own risk.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Kolkata, West Bengal, India.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Einora Jewel

Website: www.einorajewel.com

Email: contact@einorajewel.com

Phone: +91 99718 22133

15. Acceptance of Terms

By accessing, browsing, registering, or purchasing products from Einora Jewel, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions, together with our Privacy Policy and Return, Refund & Exchange Policy.